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Psychological work environment

At the university staff pages about psychological work environment you can find more information about subjects such as psychological councelling, stress and harassment. The university has an agreement with a councelling company that applies to all staff members, read more about the counselling service. 

We encourage you to talk confidentially with a colleague, your union representative or work environment representative.

Preventing and handling stress:

Even though stress affects the individual, our surroundings play an important role. There are factors both in an employee’s private life and in your working life that can either increase or help protect against stress.

It is important that everyone takes active responsibility for promoting well-being and openness and preventing stress. It is important that you take your symptoms seriously and respond to them by taking a dialogue with your nearest manager on workload and prioritisation of tasks. You can also use your network, a colleague, work environment representative or union representative.

As a colleague, it is important that you express your concern to your colleague, and alternatively to the relevant manager, if your colleague has not contacted the manager himself/herself.

All employees at AU can also contact psychological counselling.

Psychological counselling:

AU has entered an agreement with Dansk Krisekorps, a health advisory company, to provide psychological counselling. The cause of the crisis must be work-related. Consultation on referral and anonymous counselling is optional and applies to all staff members at Aarhus University. Using this service you will receive external psychological counselling in situations that affect your work effort. This can be in regards to combat stress, crisis and cooperation issues.

  • Dansk Krisekorps can be contacted by phone at 70 22 76 12 (9-15 on weekdays) or 70 22 76 10 (acute).

If you prefer to write an e-mail you can contact info@danskkrisekorps.dk, who will call you as soon as possible within 9-15 on weekdays.

It is possible to receive psychological counselling in English.  

The expense for counselling will be covered by the department.

Option 1: Consultation on referral

Via the referral scheme it is possible to get five hours of consultation with a psychologist or any other therapist/advisor. To apply for referral, the employee must ask his or her immediate superior. As employee you can choose to involve a union representative in this phase. When the immediate superior has been informed of the issue and has authorised funding of five hours of consultation, Dansk Krisekorps can be contacted.

When Danish Krisekorps is contacted, the following must be disclosed:

  • Name of employee
  • Date of birth
  • Phone number (private)
  • Place of employment: ST/Department of Geoscience

Dansk Krisekorps will then contact the employee to make an appointment for an introductory interview. Subsequently, a fully confidential process with a licensed psychologist or any other therapist/advisor is set up. After five hours of consultation the employee and the manager are responsible for agreeing on a plan of action in relation to the employee's present and future work situation. If the employee, the psychologist or advisor agree after the 5 hours that an extended process is necessary, the employee must agree to have further hours allocated by the manager and inform Dansk Krisekorps or the psychologist about this.

For the manager, it is important to ensure that the relevant HR partner is involved at an early stage of (and preferably throughout) the referral. AU HR recommends that the manager and employee hold one meeting halfway through the counselling process and one meeting after the final consultation (approximately after about 8-10 weeks). 

Option 2: Anonymous counselling

To obtain anonymous counselling, it is possible to contact Dansk Krisekorps directly.

A confidential process between the employee and a psychologist is then established. It is possible to call Dansk Krisekorp's counseling 24 hours a day and get up to three hours of consultation with a licensed psychologist or any other therapist/advisor.

If, after three hours of consultation, the psychologist or advisor evaluates that further consultations are necessary, the employee will be transferred to the referral scheme. Next, the employee initiates the transfer to the referral scheme by asking her or her immediate supervisor to contact Dansk Krisekorps. At this stage, the employee may choose to involve a union representative. From this point, the procedure followed is identical with the referral scheme procedure.

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