IT-support ST – operning hours during Christmas/New Year
Phones will be answered as on normal working days.
Monday, December 22: Normal opening hours.
Tuesday, December 23: Open as on Friday
Wednesday, December 24: CLOSED
Thursday, December 25: CLOSED
Friday, December 26: CLOSED
Monday, December 29: Open 10-14.
Tuesday, December 30: Open 10-14.
Wednesday, December 31: CLOSED
Thursday, January 1: CLOSED
Friday, January 2: Open 10-14.
AU’s old and very favorable license agreement on Adobe CS5 and Adobe Acrobat Pro is no longer valid, and all previous agreements on free distribution of this software are cancelled. This means that ST support can no longer hand out and install Adobe CS and Acrobat Pro for free.
In future, you can purchase Adobe CS Suite and Adobe Acrobat Pro via our webshop: http://au.dk/itwebshop.
Together with the other Danish universities we negotiate with Adobe about a new license, however, so far we have no further information about it.
Longer delivery times for Fujitsu machines
A combination of supply problems and technical problems with our system when installing Fujitsu machines has unfortunately caused this situation.
AU IT staff and the hardware supplier work hard to solve the problems and expect the situation will soon improve.